Privacy

Last updated: October 2025

Phoenix Yoga France respects your privacy and is committed to protecting your personal information.
This policy explains what data we collect, how we use it, and your rights under the EU General Data Protection Regulation (GDPR) and relevant French privacy laws.

1. Who We Are

Phoenix Yoga France operates under the following registered sole proprietorships:

  • Marc Plummer EI – SIRET 842 760 159 00017

  • Katharine (“Kate”) Plummer EI – SIRET 842 761 710 00016

Registered Address: 2 Impasse Bourg Neuf, 79110 Valdelaume, France
Telephone: +33 6 63 27 81 31
Email: Kate@phoenixyogafrance.com

We are the data controllers responsible for the personal data collected through this website and our associated services.

2. Information We Collect

We collect only the information necessary to operate our classes, courses, and online business effectively. This may include:

  • Your name and contact details (email, phone number, postal address)

  • Payment information (processed securely by Stripe; we do not store card details)

  • Class or course booking details

  • Email preferences and newsletter interactions

  • Technical information such as IP address and browser type (via cookies or analytics)

We do not collect or store sensitive health data online. Any discussion of health or personal matters in a one-to-one setting is confidential and held offline in accordance with professional ethics.

3. How We Use Your Information

We use your data to:

  • Manage bookings, payments, and course access

  • Send class or course confirmations and reminders

  • Deliver digital products and resources you have purchased

  • Communicate relevant updates or newsletters (only if you have opted in)

  • Improve our website and services through basic analytics

  • Comply with legal, accounting, and tax obligations

We will never sell or rent your personal information.

4. Legal Basis for Processing

We process your personal data under one or more of the following lawful bases:

  • Contractual necessity – to provide the services or products you requested

  • Consent – where you have voluntarily subscribed to our newsletter

  • Legal obligation – to meet accounting or tax requirements

  • Legitimate interest – to maintain our website and improve communication with students and clients

5. Data Retention

We keep personal data only as long as necessary for the purpose collected:

  • Booking and payment records: up to 7 years (for legal and accounting purposes)

  • Mailing list contact details: until you unsubscribe

  • General enquiries: deleted after correspondence is complete

You may request deletion of your data at any time unless retention is required by law.

6. Data Sharing

We share limited data only with trusted third-party providers essential to our operations, including:

  • Stripe – for secure payment processing

  • MailerLite – for email newsletters

  • Squarespace – for website hosting and analytics

Each of these providers is GDPR-compliant and processes data on our behalf under strict confidentiality.

7. Cookies and Analytics

Our website uses essential cookies for functionality and may use anonymous analytics to understand website traffic patterns.
You can adjust cookie settings in your browser or opt out of analytics via your browser’s privacy controls.

8. Your Rights

Under the GDPR you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion (“right to be forgotten”) where legally possible

  • Withdraw consent for marketing at any time

  • Request data portability (transfer of your data to another provider)

To exercise these rights, contact us at Kate@phoenixyogafrance.com.
We will respond within 30 days.

9. Security

We take data security seriously. All payment information is processed via secure, encrypted connections (SSL) and handled directly by Stripe.
We limit internal access to data and regularly review our digital security practices.

10. Links to Other Websites

Our website may contain links to third-party sites (for example, Insight Timer or social media platforms).
We are not responsible for the privacy practices or content of those external sites.

11. Updates to This Policy

This policy may be updated periodically to reflect legal or operational changes.
The latest version will always appear on this page with a revised “Last updated” date.

12. Contact

For any questions about this Privacy Policy or how your data is handled, please contact:

Phoenix Yoga France
2 Impasse Bourg Neuf, 79110 Valdelaume, France
Tel: +33 6 63 27 81 31
Email: Kate@phoenixyogafrance.com